Ordering:You may contact our sales department to obtain a quote before placing an order. Orders may require 24 hours to process and ship.
Payment:Several convenient payment options are available: check, credit card and bank transfer. We also extend Net 30 Day Accounts to qualified institutions and companies.
A credit application can be obtained by downloading the credit application from Ceibo's web site under "How to Order". When applying for credit, please allow sufficient time to complete the approval process. Delays may be avoided when processing your orders, by submitting payment with your order.
Customer Service:Customer Service Representatives are available from 8:00a.m. to 5:00p.m. Having your sales order or invoice number available when you call will provide you with the most efficient service.
Return Policy and Product Liability:To facilitate Ceibo's return processing:
Freight Damage:It is important to keep the shipping carton, packing material and parts intact, if you receive merchandise that has been damaged in transit. Please contact Ceibo Customer Service to initiate a claim.
Prices/Quantities:Prices are subject to change without notice and quantities may be limited.
Warranty:Two years limited warranty. Parts and labor on all Ceibo products. This warranty does not apply to products which have been subject to misuse (including static discharge), neglect, accident, or modification, or which have been altered.
In order to download "Ordering Information, Terms, Conditions and Warranty" document (requires Adobe Acrobat) click the links with the right mouse button and select "Save As" option.
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